PRIVACY POLICY
Thank you for visiting tenafterfive.com. Your privacy is of paramount importance to us. This Privacy Policy sets out how we collect, use, disclose, and safeguard your personal data when you visit our website. We are firmly committed to maintaining the confidentiality, integrity, and security of your personal information and complying fully with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.
1. Our Commitment to Privacy
At Ten After Five, we are dedicated to protecting your personal data. We implement industry-leading policies and practices to ensure that your privacy is respected and your information is secure throughout your experience on tenafterfive.com.
2. Scope and Data Controller
This Privacy Policy applies to personal data collected through tenafterfive.com, regardless of the device or method used to access our website. Ten After Five acts as the Data Controller for the processing of your personal data under applicable data protection laws. For any inquiries related to this policy or your data, you may contact us at [email protected].
3. Categories of Data We Process
We process the following categories of personal data:
a) Usage Data: Information about your interactions with our website, including IP address, browser type, device identifiers, pages viewed, time spent, and navigation paths.
b) Account Data: Data you provide when creating or managing an account, such as your full name, email address, postal address, and phone number.
c) Profile Data: Information about your preferences, purchase history, product interests, and user behavior on tenafterfive.com.
d) Communication Data: Records of communications you send us, including emails, support inquiries, feedback, and interaction logs.
e) Technical Data: Device information such as operating system, screen resolution, language preferences, and browser settings.
f) Transaction Data: Payment details (excluding full credit card numbers, which are processed securely through third-party services), purchase records, and delivery addresses.
g) Preference Data: Marketing consents, interest segments, newsletter subscriptions, and preferences regarding promotional messages.
4. Legal Bases for Processing
We process your personal data only when legal grounds apply, including:
– Consent: When you expressly permit us to process your data (e.g., for email marketing subscriptions).
– Contractual Necessity: When data processing is necessary to enter into or fulfill a contract with you (e.g., fulfilling an order).
– Legitimate Interests: When processing is necessary for the legitimate interests pursued by Ten After Five, and your data rights do not override these interests (e.g., for security, analytics, and website improvement).
– Compliance with Legal Obligations: Where processing is required by law or regulatory obligation.
5. Your Rights
Under GDPR, CCPA, and applicable laws, you have specific rights regarding your personal data:
– Right of Access: You may request a copy of your personal data we hold.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure: You may request the deletion of your personal data where legally applicable.
– Right to Restrict Processing: You may request a limitation on how we process your data in certain circumstances.
– Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format or have it transmitted to another controller.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We employ a range of technical and organizational security measures designed to protect your data against unauthorized access, alteration, disclosure, or destruction. These include encryption of data in transit and at rest, access controls, firewalls, secure data storage, and mandatory privacy training for employees.
7. International Transfers
Where your personal data is transferred to and processed in countries outside the European Economic Area or other jurisdictions with data protection laws that may not offer the same level of protection, we ensure appropriate safeguards are in place, including the use of European Commission-approved Standard Contractual Clauses and equivalent mechanisms under other regional frameworks.
8. Data Retention
We retain your personal data only for as long as necessary for the purposes for which it was collected, including to comply with legal, regulatory, tax, or accounting requirements. The specific retention periods are:
– Usage and Technical Data: up to 26 months
– Account and Profile Data: for as long as the user account remains active
– Communication Data: up to 3 years after last contact
– Transaction Data: up to 7 years for accounting and legal compliance
– Preference Data: until consent is withdrawn or data becomes obsolete
9. Cookie Policy
tenafterfive.com uses cookies and similar technologies to enhance your browsing experience, analyze web traffic, and personalize content. The types of cookies used include:
– Essential Cookies: Required for core site functionality and access to secure areas.
– Functional Cookies: Enable site personalization and improve user experience.
– Analytics Cookies: Collect aggregated data about site usage for performance and marketing insights.
– Performance Cookies: Help us understand and improve the performance and usability of the website.
10. Cookie Management & Compliance
By accessing tenafterfive.com, you have the option to accept or reject non-essential cookies via our cookie consent mechanism. You may also modify your cookie preferences through your browser settings at any time. Our cookie practices are designed to comply with GDPR and CCPA requirements, ensuring you have control over your data usage.
11. Children’s Privacy
We do not knowingly collect or solicit personal data from children under the age of 13. If we become aware that we have collected personal data from a child under 13, we will take immediate steps to delete such information. If you believe we have information about a child, please contact us at [email protected].
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our legal obligations or in our data collection, use, and sharing practices. Where changes are substantial or legally required, we will notify users via our website or through direct communication where possible. Continued use of tenafterfive.com after such updates implies your consent to the revised policy.
13. Contact Us
For questions, concerns, or to exercise your data protection rights, please contact us at:
Email: [email protected]
Website: https://tenafterfive.com
We are committed to maintaining transparency in how we handle your personal data and ensuring compliance with all applicable privacy laws. Your trust is essential to us, and we encourage you to reach out with any concerns or requests related to your personal information.